GLOBAL INFRASTRUCTURE SERVICES DEPARTMENT Position : Trainee System Engineer  Job Responsibilities: To execute, monitor and batch cycles and print jobs in timely manner To raise trouble ticket and incident reports for all incidents encountered during operations support To escalate to the next level support if incidents cant be resolved within SLA To provide suggestion and recommendations to improve service delivery Service Level Agreements (SLA) based operation Service operation window is currently night shift To server as point of contact to communicate and coordinate with vendor and customer for incident reporting and resolution (where necessary) Willing to work Night shift Position : System Engineer - Engineering Job Responsibilities: Responsible for managing account servicing requests including adding, modifying, and deleting accounts in UNIX/LINUX/Wins platforms. Privileges access management within systems directories and applications throughout our client’s environment.   The security analyst will be tasked with ensuring service level agreements are met, and least-privilege principals are applied. Responsible for performing information systems security administration tasks in accordance with the company’s established IT & Corporate policies and procedures. Functional Area Skills/Knowledge: Microsoft-based OS, UNIX, Active Directory, LAN, WAN. Knowledge in Windows and UNIX based OS, network and application security exposure. Accredited information security certification such as below are added advantage:- Systems Security Certified Practitioner (SSCP) Information Systems Security Management Professional (ISSMP) Information Systems Security Architecture Professional (ISSAP) Certified Information Systems Security Professional (CISSP) Security + Global Information Assurance Certification (GIAC) Requirements: Min 3 years experience in system administration in Windows and UNIX / LINUX platform such as account management, access control and privilege management. Windows, UNIX scripting knowledge and experience is an added advantage Experience with intrusion detection/ prevention systems, knowledge in IDS tools such as SOC, ISS and performing system security investigation Experience with UNIX Etrust is a plus Experience in RAS, Juniper SSL-VPN technology and Secure Id administration Ability to work on Remedy, Peregrine or Service Now ticketing system. Fluent in English (both written and oral). Willing to work on Shift (5x24) and Malaysian Holiday. Willing to do weekend on-call support. Applicants must be willing to work in Malaysia - Bukit Jalil. Position : Senior Accountant Job Responsibilities: Report to Financial Controller Provide financial reporting, value-added analysis and continuous improvement of business processes Overseeing the month-end closing process including preparation, analysis and reporting of monthly, quarterly and annual financial results Provide monthly and ad-hoc management reports Lead treasury functions and preparation of cash forecast Ensure that accounting reports are in compliance with US GAAP and approved accounting regulations, standards and practices Maintain proper accounting records for internal reporting, tax reporting and external auditing Monthly billing cycle and account receivables Assist Controller in identifying and implementing strategies to ensure best practice in financial accounting and internal controls Requirements: ACCA/Degree in Accountancy or equivalent Minimum 5 years of relevant accounting or audit experience preferably in an MNC environment with at least 3 years in a big-4 auditing firm Strong MS Excel skills, prior experience with ERP will be advantageous Posses good interpersonal and communication skills Self-motivated individual with strong analytical and problem solving skills Position : System Engineer - Network Support Job Responsibilities: Level 2 support of global network infrastructure including but not limited to MPLS, frame relay, VPN, point-to-point, and ISDN circuits, routers, switches, gateways, DNS, IP Control, firewalls, and voice systems. Proactively monitor and manage of all network communication equipment (routers, switches, modems, UPS etc) Proactively monitor and verification of network availability via SMARTS console. Coordinate with vendors and onsite technicians to identify and resolve network incidents. Real-time troubleshooting, fixing and escalation of Network incidents. To create, update and resolve network related incidents logged into the Helpdesk Ticketing System (Remedy). To create and coordinate for Change Management records for circuit maintenance, hardware replacement, etc. To ensure activities are followed up across shifts. Requirements: Candidates who possess CCNA / CCNP certificates are very much preferred Willing to work on 12 x 7 shift Position : Senior Network Engineer  Job Responsibilities: Consult with client, data processing management and staff in the design and implementation of new or modified telecommunication networks Design networks and lead implementation process: coordinate supplies, contractors and operations Monitor the operation of the networks and systems to ensure proper utilization of lines, hardware and software. Tune networks for optimal system performance Serve as the point of escalation for complex problem resolution, typically for level 3 or 4 issues Prepare and maintain technical specifications and documents, drawings, and system documentation Interpret complex technical diagrams in order to affect problem resolution Assist in the evaluation of vendor proposals with respect to the hardware, communications protocols, switching methods, access methods and tariffs and in the procurement of software and equipment, recommend equipment for purchase or lease Test and verify all changes to ensure changes occur without interruption Track projects and report status to appropriate management May mentor less experienced staff and may instruct, direct and check their work Requirements: Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication) or equivalent. At least 5 year(s) of working experience in the related field is required for this position Position : Senior Disaster Recovery Engineer  Job Responsibilities: Min 7 years and above working experience in large data centre environment related to IT infrastructure and services Project management experience and handled data centre related projects such data centre migration, set up, etc is a must Has good understanding of IT service contingency management concepts such BCP and DR. Has involved in the setting up or carrying out DR related works. Participated in disaster recovery and BCP planning activities and well versed with DR and BCP related processes and procedures Participated in DR testing or actual DR, perform DR analysis and provided DR reporting. ITIL V3 foundation certification will be an advantage Requirements: Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent. At least 7 year(s) of working experience in the related field is required for this position. Position : System Engineer - Active Directory Job Responsibilities: Demonstrated experience in the following areas is highly desirable: • EMC Clarion & DMX storage solution technologies • LDAP, X.500, Meta Directory • Exchange 2003 • Monitoring/alerting packages such as Micromuse NetCool and HP Open View Technical capabilities required to install, maintain, troubleshoot and repair server or mid-range systems and their associated operating systems and software in a large, complex, multi-server, multi-protocol environment. Other Requirements Candidate must possess excellent verbal and written communication skills, self-motivation and be customer-focused. Attention to detail and strong documentation skills are a must. Candidate must be flexible to assist with resolution of any critical outage with little notice. MS Microsoft 2000 2003 w2k w2k3 NT Active Director AD Netware Novell administrator engineer design Systems administrator deploy migrate roll outs project lead project architect EMC Clarion, Symmetrix, Connectrix, Celerra SAN NAS CX DMX RAID WAN LAN Networking analyst TCP/IP MS Windows Requirements: Bachelor's degree in Computer Information Systems or equivalent related experience. 3-5 plus years minimum experience in Windows Server Technologies, and Novell NetWare. Demonstrated experience in the following areas are a must: • Microsoft Windows Server OS Technologies; NT, Windows 2000, Windows Server2003 • Microsoft Active Directory; its implementation, troubleshooting, and file & print services • HP/Compaq Server Hardware • Novell NetWare Position : System Administrator - Unix Job Responsibilities: Experience supporting IT infrastructure in a large organization 3+ years Sun Solaris, 8, 9 and 10 system administration 2+ years of Veritas Volume manager/File system administration 2+ years experience supporting and administering Sun and Veritas clusters on various platforms Experience supporting Sun and Fujitsu Hardware include various remote console facilities 2+ years administering and supporting SunMail or Sendmail environments SAN technologies support , EMC preferred Ability to develop automation processes using UNIX shell/batch scripting languages Sun/Solaris certification or relevant experience preferred Strong basic network skills; Ability to work independently ; Strong troubleshooting skills Knowledge of SUSE Linux 9, VMWARE ESX Server, Windows a plus Knowledge of third party support utilities such as Networker Enterprise Backup, CA TNG Unicenter, Symantec Enterprise Security Manager and Symantec Intruder Alert Requirements: Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication) or equivalent. At least 3 year(s) of working experience in the related field is required for this position Position : Senior System Administrator - Wintel  Job Responsibilities: This position has the responsibility to provide all OS and hardware support including, but not limited to break/fix, operating system patches, working with the customer and other AIGT teams to identify and resolve performance and availability issues. On call rotation is required Microsoft Server certification is required. A working knowledge of Microsoft Clustering, Active Directory and VMWare is required. Certifications in these disciplines are a plus. The ability to function in a large scale production environment and to follow all required processes. Strong written and verbal communication skills are required. Strong customer service skills are essential. Applicants must possess the logic required to analyze and resolve highly complex technical and business problems. The ability to interpret server logs and work with support vendors to resolve issues is essential. Requirements: Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication) or equivalent. At least 5 year(s) of working experience in the related field is required for this position Position : Senior System Administrator - Unix Job Responsibilities: Management of UNIX Systems for AIG companies in a 24x7 environment. The position requires the ability to perform standard operating system maintenance tasks, volume management tasks, troubleshoot system failures, support Veritas cluster server implementations, and requires contact with technical staff from AIG’s business units Experience supporting IT infrastructure in a large organization 5+ years Sun Solaris, 8, 9 and 10 system administration 4+ years of Veritas Volume manager/File system administration 3+ years experience supporting and administering Sun and Veritas clusters on various platforms Experience supporting Sun and Fujitsu Hardware include various remote console facilities 2+ years administering and supporting SunMail or Sendmail environments SAN technologies support , EMC preferred Ability to develop automation processes using UNIX shell/batch scripting languages Sun/Solaris certification or relevant experience preferred Strong basic network skills; Ability to work independently ; Strong troubleshooting skills Knowledge of SUSE Linux 9, VMWARE ESX Server, Windows a plus Knowledge of third party support utilities such as Networker Enterprise Backup, CA TNG Unicenter, Symantec Enterprise Security Manager and Symantec Intruder Alert Requirements: Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication) or equivalent. At least 5 year(s) of working experience in the related field is required for this position Position : Project Manager Job Responsibilities: Creates and executes project work plans and revises as appropriate to meet changing needs and requirements Identifies resources needed and assigns individual responsibilities Manage the project within the defined scope as well as approved scope changes Manages day-to-day operational aspects of a project to assure timely and proper execution of project activities Reviews deliverables prepared by team before passing to client Effectively applies our methodology and enforces project standards Prepares for engagement reviews and quality assurance procedures Minimizes our exposure and risk on project Ensures project documents are complete, current, and stored appropriately Continuously monitor progress in terms of the status of the plan and the budget, and report to management May be responsible for more than one project at a time Requirements: Oversees all aspects of the project using planning, monitoring and controlling processes. Being responsible for co-ordination and completion of the project and to this end will perform a variety of tasks including setting deadlines, assigning responsibilities, and monitoring and summarizing progress of the project.